Terms and Conditions
These terms and conditions contain rules about posting reviews or comments. By submitting a review or comment, you are declaring that you agree with these rules:
- Although the administrator will attempt to moderate reviews or comments, it is impossible for every review or comment to have been moderated at any given time.
- You acknowledge that all reviews or comments express the views and opinions of the original author and not those of the administrator.
- You agree not to post any material which is knowingly false, obscene, hateful, threatening, harassing or invasive of a person's privacy.
- The administrator has the right to edit, move or remove any review or comment for any reason and without notice.
Failure to comply with these rules may result in being banned from further reviewing or commenting.
These terms and conditions are subject to change at any time and without notice.
Reviews or Comments (4)
attrative bank interest rate
It has changed to 3+9 with interest 1.4 and 1.6%.
Thank you for the notification. The rates will be updated accordingly.
I call customer service ,Staff by name of Chen Guo, (Vicki) cannot understand simple English at all.
I have to repeat to her more than 10 tens just for 1 short question.
I can even hear her repeating my question to her co-worker.
Yet she still cannot answer my question, but repeated to me many times that she is not able to hear me, creating excuse for her incapability to handle the job.
Finally I have to speak to her manger Amy to get my question answered.
Bank of China Management take note:customer want info to be promptly answered. Not just the whole section of "sorry,I cannot hear you" from that staff.
Is a very irritating, annoying and tiring experience.
A very poor image of Bank of China.
Rating: 0